Campaign Operations Manager

Our Team

We advocate for travel's positive impact on the world, guided by an engaging culture rooted in established company values. We empower our people to innovate and grow.

Our differences give us growth. Our diverse workforce originates from more than 50 countries, bringing together a depth of perspective and curiosity about the world. We encourage a culture of openness, curiosity, and flexibility—vital to deepening a shared understanding of our customers and each other.

We have a flexible hybrid model, working from our Utrecht HQ and our homes in the Netherlands.

Just as travel is about discovery, we're searching for the right people to join our team. Are you ready to inspire the world through travel?

We’re on the search for…

A hybrid role that’s part Marketing Project Manager and part Studio Traffic Manager, this new position within Eurail brings together internal creative resources and marketing channel owners to deliver high-quality, on-brand creative outputs that meet deadlines and business objectives.

The Campaign Operations Manager is responsible for orchestrating the smooth and timely delivery of digital marketing campaigns and assets across our social, paid display, and video advertising channels.

Key Responsibilities

Campaign Management

• Coordinate marketing campaigns from creative brief through delivery, managing timeline and deliverables schedule.

• Project manage end-to-end delivery of creative assets, ensuring deadlines and channel requirements are met.

• Plan and facilitate key campaign meetings such as kick-offs, milestone check-ins, stakeholder reviews, feedback rounds and post-campaign retrospectives.

• Liaise with marketing channel owners to consolidate requirements, objectives and metrics, clarify briefs and align on channel priorities.

• Coordinate and consolidate feedback from internal stakeholders and external agencies.

Traffic Management

• Serve as Traffic Manager for the internal creative team (designers, copywriters, video producers), optimising resource allocation and workflow.

• Facilitate Eurail’s internal content and asset requests from across the business, including receiving and clarifying requests, aligning deadlines with business priorities, and communicating requirements and updates to requesters.

• Facilitate creative reviews, approvals, and version control.

Workflow & Process Optimisation

• Monitor and report on the progress of asset development, maintaining clear visibility of timelines, dependencies, and blockers across all creative deliverables.

• Continuously improve processes and procedures, implementing tools and best practices to enhance team productivity.

• Continuously identify and implement improvements in workflow processes, resource management, and campaign delivery timelines.

• Proactively manage escalation and reprioritization when necessary to protect timelines and quality in line with business and brand priorities.

• Track and report on campaign milestones, delivery metrics, and stakeholder satisfaction.

Key Relationships

• Internal Creative & Comms team (design, copy, video teams)

• Marketing channel owners (social, display, SEM, email, Community, PR)

• External creative and media agencies

• Senior stakeholders for campaign updates and escalations

What we’re looking for

It's already a possible match when you share the same mindset as us, being forward-thinking, results-driven, caring and embracing diversity.

In terms of your experience and skills:

• You’ve previously been responsible for campaign operations, traffic management, or project management within in-house marketing or creative agency environments

• You have experience operating within limited budgets, sometimes needing to get creative in how execution can meet requirements, align expectations or look for workarounds

• Extensive experience partnering with diverse creative professionals, including visual artists, content creators, videographers, and production teams

• Experience working with or managing external agency partners and suppliers

• You get a good ‘gutfeel’ for a team’s speed of execution without time-tracking to rely upon, and are comfortable guesstimating projects and tasks

• Effective communication & collaboration skills

• A problem-solving mindset driven by continuous improvement

• Practical experience with marketing operations or project management platforms (e.g. ClickUp, Jira, Asana, Monday.com)

• Familiarity working within or alongside Agile teams (and specifally a Scaled Agile Framework)

• Composed in high-stress environments and focused on deadlines

• Collaborative, approachable, and solution-oriented

• Keen attention to detail and organizational discipline

• Comfortable challenging stakeholders and managing escalations when needed

• Motivated, proactive, and passionate about operational excellence

Our offer

• Our hybrid work model offers flexibility in when and where you work. Whether you need collaboration, quiet time, or social interaction—online or in-person—it's all possible, but some office days per week are required.

• A complimentary NS train card to travel across the Netherlands for work and leisure.

• An annual free Interrail/Eurail travel pass for you and a companion, so you can explore Europe and share the same experiences as our customers.

• Unlimited access to OpenUp for lifestyle & well-being recommendations.

• Support for your well-being through a generous personal allowance.

• The flexibility to develop your personal and professional growth plan using your training budget.

• An annual team trip across Europe to experience our product first-hand.

• 20 working days per year from abroad.

• An annual leave package of 28-30 days, plus study days, volunteer days, and a culture day.

• Salary Scale: 59, Monthly gross salary (excluding 8% allowance): €4200 - 5500 (full-time) based on experience.

Curious to apply?

Apply directly via our website (https://jobs.eurail.com/en/vacancies).

• We'll ask you to share your resume in English (our business language) and tell us why you're interested in Eurail and this particular role. It doesn't hurt to be creative; we enjoy seeing your personality shine through.

• As part of the process, we may also ask you to complete a short assessment to showcase your skills.

If we think you might be a good candidate, the next step is a relatively informal interview with some of your potential new team members. For you, this is a chance to understand if Eurail is your ideal workplace, and for us, it tells us more about the value you would bring.

In the meantime…

If you’re curious, why not check us out on LinkedIn and get a feel for our culture, values, and place worldwide? And we’re happy to answer any questions you might have too… send them over to jobs@eurail.com and our People & Culture team will pick them up. While you're here, explore our travel passes and get inspired for your next journey at www.eurail.com.